Shipping and Delivery

Our suppliers will ship your product directly from the factory to you.

Delivery time will be between 10 to 25 business days.

We take care to choose suppliers who, in addition to price and quality, also expedite shipping time.

After the stipulated period, we recommend that you contact the Post Office to clarify the reason for the delay.

If the Post Office does not have your order, please contact us immediately so we can check with our suppliers.

If a problem with your order's logistics is confirmed, we will immediately process a FULL refund of your purchase, after these verification steps.

Your purchase tracking code will be sent by email within 5 to 10 business days after your order confirmation.

If your order was placed using the Boleto Bancário option, the time between payment and bank clearing can take up to 5 business days.